Privacy Policy

Last updated: 24 June 2026

This Privacy Policy explains how Prilient Technologies ("Prilient", "we", "us", or "our") collects, uses, discloses, and safeguards your information when you visit our website prilient.com, contact us, or communicate with us — including through WhatsApp. By using our website or services, you agree to the practices described here.

1. Information We Collect

• Information you provide: name, email address, phone number, company name, and any message content you submit through our contact forms, enquiry forms, or WhatsApp.
• WhatsApp communications: when you message us on WhatsApp, we receive your WhatsApp phone number, profile name, and the content of your messages, processed via the WhatsApp Business Platform (Meta).
• Usage data: IP address, browser type, device information, pages visited, and similar analytics data collected automatically via cookies and tools such as Google Analytics.

2. How We Use Your Information

• To respond to your enquiries, messages, and support requests.
• To provide, operate, and improve our services and website.
• To send you service-related communications and, where permitted, relevant updates.
• To comply with legal obligations and protect against fraud or misuse.

3. WhatsApp & Meta Platform Data

We use the WhatsApp Business Platform provided by Meta to communicate with you. Messages exchanged through WhatsApp are handled in accordance with this Privacy Policy and Meta's own terms and policies. We do not sell your WhatsApp data, and we use it solely to communicate with you and respond to your requests.

4. Sharing & Disclosure

We do not sell your personal information. We may share it with trusted service providers (such as hosting, analytics, and messaging platforms) who process it on our behalf, or when required by law.

5. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes described in this policy, or as required by applicable law.

6. Your Rights & Data Deletion

You may request access to, correction of, or deletion of your personal data at any time. To request deletion of your data — including WhatsApp message data — please see our Data Deletion Instructions or contact us using the details below.

7. Security

We implement reasonable technical and organisational measures to protect your information. However, no method of transmission over the internet is completely secure.

8. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date above reflects the most recent revision.

9. Contact Us

Prilient Technologies
F-16, 1st Floor, Gautam Marg, Vaishali Nagar, Jaipur(Rajasthan) 302021
Email: info@prilient.com
Phone: +91-7976026086